Last updated October 11, 2026
We answer every message, usually within one business day. Wandamark and Shoploop are operated by Temp and Major Inc.
Help with sign-in, plans, invoices or cancelling: support@wandamark.com. Workspace admins can change or cancel a plan any time from Billing in the dashboard; cancellation takes effect at the end of the paid period.
You pay the reward budget plus a 10% service fee up front. When a test or campaign closes, unused budget and its share of the fee are refunded automatically to your original payment method; amounts still in review or holdback are settled first. If a charge looks wrong, email us before opening a dispute with your bank and we'll sort it out quickly. A disputed funding payment pauses its campaign until resolved.
Questions about a rejected test, a commission or a payout: support@wandamark.com. Include the test or campaign name. Approved earnings transfer to your Stripe account automatically once they reach $25 (smaller balances after 12 months without new earnings, or on account closure); Stripe pays your bank monthly, and you can see each payout in your Stripe Express dashboard.
hello@wandamark.com · Temp and Major Inc., 604 West 60th Street, Chicago, IL 60621, USA